It is cheaper and easier to apply through a reliable tour agent that provide the service i.e. as low as RM20 per pax. They will be able to support you in case of any issues that may arise with your visa application.
Recommended agent: EYE M HEAR HOLIDAYS (TEL : 0351030023)
ETA VISA APPLICATION PROCEDURE:
WhatsApp to either one only:
www.wasap.my/60133878778 (Ms Azlinda Shaharuddin) or
www.wasap.my/60192289964 (Ms Noor Khalini Omar)
Document / information required (to WhatsApp) :
1) Adult: Copy of Passport only ^
2) Children: Copy of Passport & MyKid ^
^take photo using handphone
Note: Pay Visa fee: RM20.00 per person to Maybank account 562731 106404 (under Eye M Hear Holidays)
3) copy of payment Slip
4) Applicant Email contact (ensure address is correct)
Flight ticket / details not required
*** eta.contact@ivisa.com.au will email to you the outcome of your visa application *** i.e.:
1) ETA APPROVED : Immediate approval
2) TIETAV : Approval between 1 - 12 hours after investigation
3) VISA NOT GRANTED : Application failed / rejected. Applicant has to personally appeal online via https://malaysia.highcommission.gov.au/
Application processing : Mon - Fri (9AM - 6PM) according to order of receipt of request.
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There have been many stories of people who had their visa application rejected leading to loss of their ticket cost and more.
Apply at least 2 months ahead of your flight / trip in case you encounter complications.
Do not finalise bookings or reservations until you have your visa sorted out.
Do not immediately apply your visa if you had just made / issued a new passport
******
In Case of Visa Rejection
(based on info sharing / notes)
If your visa application is not approved/rejected, you will be notified by email.
Lodge appeal by Email to etakl@dfat.gov.au.
It may take up to 14 days for a decision
Submit the following in the appeal email:
Completed ETA Additional Information Request Form (click here to download the form); and
A copy of the ETA applicant’s passport biodata page (the page with the passport holder’s details and photo) and passport observation page; and
A copy of the screenshot of the ETA referral screen (if available).
The Department also requires you to provide additional information to determine that you genuinely intend to visit Australia for tourism or business visitor purposes.
You are required to provide:
1. A statement and itinerary regarding your intended stay in Australia. Please include evidence of any arrangements made (if any).
2. A list of your immediate family members (including full names and dates of birth), indicating which of these family members will be travelling with you.
3. Please provide details of other travelling companions or people accompanying you on the trip other than family members. Please include their full name and date of birth.
4. Provide details of all family, friends and contacts in Australia. Please include their full names and dates of birth. Please indicate if they are Australian citizens or permanent residents. If not, please indicate visa status and reason for their stay in Australia.
5. Evidence of your employment. This should be:
a. A statement from the employer that indicating your annual salary and that you have approved leave for your travel to Australia, or
b. If you and/or your sponsor are self-employed, business registration documents and financial records for the business (such as bank statements).
If you are not employed, please provide other evidence of your financial capacity or evidence from the person who supports you (including evidence of your relationship with that person).
6. Bank statements showing at least the previous two months’ transactions. Please include all bank accounts that you and/or your sponsor hold.
Applications that do not include the above material will experience delays, or may be decided on the basis of material already before the Department of Home Affairs.
You must e-mail a complete application to etakl@dfat.gov.au.
The authority will notify you by email once a decision is made on your ETA application.
ANOTHER ALTERNATIVE:
https://online.immi.gov.au/lusc/login
You may apply via the above website which is a direct link with the Australian Home Affairs. Fee is AUD140, non refundable, irrespective if it is granted or not.